FAQ

What are your hours?
We are open 361 days a year.
Monday-Thursday 10am-7pm
Friday 10am-6pm
Saturdays 10am-5pm
Sundays 1pm-5pm.
We close four days a year New Years Day, July 4th, Thanksgiving Day and Christmas Day.

Where are you located? Our address is 116 W Main Street Carrboro, NC 27510. Click that link to find us on Google Maps.

What do you do? We provide excellent customer service to help connect musicians (from potential to professional)

December Drawing Winner

December Drawing Winner

with what they need to enhance their music-making experience. We sell new and used guitars (both electric and acoustic), bass guitars, amplifiers, recording equipment, microphones, TONS of cables connectors and adaptors, accessories, tuners, metronomes, drum heads and accessories, violin strings, reeds and instruction books and DVDs and MORE!

 

Can you fix my guitar? If it’s fixable, we probably can! We have a full-time luthier (that’s someone who builds and repairs guitars) named Wes Lambe and are we lucky to have him. If your guitar or bass needs new frets or a crack repaired or other heavy-duty shop time, then he’s your man too. When we have a 100 year-old Martin or an 80 year-old Gibson that needs attention, it goes to his capable hands. His personal website can answer most of your questions.

If your instrument needs a checkup and setup, Jim Dennis can bring out its full potential. Since we get a lot of requests for this service it’s a good idea to email him to set up an appointment for your guitar or bass.

Can you fix my amp? I bet Darrell Young can! Vintage to new to in-between. If it can be serviced, he probably can. Because he is so good at it, he stays busy, so email him to set up an appointment.

What is your layaway policy? 20% down payment and 90 days to pay it off.  No interest.  No payment schedule. If you make a deposit on an item and do not come back for it, you forfeit your deposit.

Do you buy instruments? Sometimes, it depends on many factors. We can not tell you if we will buy your instrument without seeing it but please call us at  919.968.4411 to discuss it first. Right now we do not buy brass or woodwind instruments. We are more likely to take an instrument on trade for another. We also take instruments on consignment and will sell them for you. Call us for details.

Why can’t I buy stuff on your website? We concentrate on face-to-face, high-quality service in our store. Every instrument is inspected and adjusted as needed by our staff before it is offered for sale. We do not just sell things out of a box like you get when you mail order. Also, we believe it is essential to play an instrument or amp to know if it is the right match for you. Everyday, we help people make smart, informed purchases by listening, asking questions and using our expertise that has come from many, many years of real world experience with instruments, recording and sound. Maybe we’re old-school but we don’t believe this can be done ordering on a website. Would you mail-order your spouse?

Do you know how to…? Call us at 919.968.4411 come by or email us. We can answer lots of questions.

Do you sell needles for turntables? No. Sorry.

Do you teach lessons? No, but located right next door (actually, the door is on the left) to us is Creative Music Studios. They teach guitar, bass, drums, keyboards and other private instruction lessons. Visit their website for more information.

Do you have a recording studio? No, but our neighbor is Nightsound Studios. Check out their Facebook page.

How do I tune my guitar/bass/ukulele/banjo/cello? Carefully. Stay TUNED for our tuningMarathon Jam page. How cool is that?! In the meantime, check out a great guide to restringing your guitar properly by our very own Jim Dennis.

What is this instrument worth? We do professional, written appraisals of instruments. Call us at 919.968.4411

Want to see something cool? Yeah! Bring it by!